Privacy Policy


Your privacy is important to us.

As such, we have a few fundamental principles we stick to in order to both honor and protect it:

  • We don’t ask for personal information unless we truly need it, say, to fulfill an order, make sure product reaches it destination, and the like.
  • We don’t share your personal information with anyone, except where it is mandated to comply with the law or protect your and our rights.
  • We don’t store or retain personal information on our servers aside from analytics and other I.T. metrics required to ensure the proper on-going operation of one or more of our servers and services.
  • In our forums and social communities, we aim to make it as simple as possible for you to control what’s visible to the public, indexed by search engines, kept private, and what is permanently deleted.

Below is our privacy policy which incorporates these goals. If you have questions or concerns about updating, deleting or correcting your personal data, please feel free to contact our support team at any time.

Website Visitors

As with most websites, as a user interacts with our site they communicate certain non-personally-identifying information to our servers such as their preferred language, browser type, referring site, which pages they would like to view and the date and time of those requests. This information is then reported to us to improve or correct any technical or performance issues such as load times, links, language or geographic complications, etc. From time to time, Complete may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Complete also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Complete blogs. Complete only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Complete’s websites choose to interact with Complete in ways that require Complete to gather personally-identifying information. The amount and type of information that Complete gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Complete to provide a username and email address. Those who engage in transactions with Complete – by purchasing access to the Akismet comment spam prevention service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Complete collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Complete. Complete does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Complete may collect statistics about the behavior of visitors to its websites. For instance, Complete may monitor the most popular blogs on the Complete site or use spam screened by the Akismet service to help identify spam. Complete may display this information publicly or provide it to others. However, Complete does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Complete discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Complete’s behalf or to provide services available at Complete’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Complete’s websites, you consent to the transfer of such information to them. Complete will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Complete discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Complete believes in good faith that disclosure is reasonably necessary to protect the property or rights of Complete, third parties or the public at large. If you are a registered user of an Complete website and have supplied your email address, Complete may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Complete and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Complete takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Complete and does not cover the use of cookies by any advertisers.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Complete uses cookies to help Complete identify and track visitors, their usage of Complete website, and their website access preferences. Complete visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Complete’s websites, with the drawback that certain features of Complete’s websites may not function properly without the aid of cookies.

The details are not the details. They are the design.
Charles Eames, Architect / Designer